This service provides district DDA/ CIOs with timely one-on-one help and guidance and is designed to support the less experienced DDA/ CIOs. The mentoring process provides periodic review of databases, support for effective communication, direction for establishing processes and procedures, examples of best practices, review of basic data analysis, identification of training needs and monitoring of compliance timelines. This program is designed as a one year support but extended participation is available upon request. Participation involves live and webcast meetings with other mentoring program participants to build a peer network as well as on-going assistance via phone and e-mail.